Hinckley Group Africa has been appointed a Canon Authorised Service Centre in Nigeria, marking a new phase in the company’s efforts to strengthen certified technology repair and maintenance services across the country.
The appointment, announced in Lagos on Sunday, authorises Hinckley to provide in-warranty and out-of-warranty repair services for Canon printers and multifunction devices. The company will also supply genuine Canon parts and deploy certified Canon engineers using factory-standard diagnostic and repair procedures.
Under the agreement, Hinckley will handle both in-centre and onsite technical support for individual and enterprise customers nationwide. The company said the arrangement is designed to improve response times and minimise downtime for organisations that rely on Canon equipment for daily operations.
Adrian Clews, Managing Director of Hinckley, said the partnership is intended to improve customer experience and expand access to authorised Canon servicing in Nigeria.
“We are delighted to partner with Canon to strengthen after-sales service and support in Nigeria,” Clews said. “Our goal is to ensure customers enjoy reliable, professional, and authorised Canon servicing — right here in Nigeria.”
The development further consolidates Hinckley’s position within the regional ICT maintenance ecosystem. The company has in recent years focused on expanding its service delivery capacity and investing in technical training, customer support, and sustainable technology management.
Founded in 1998, Hinckley Group Africa operates across multiple African markets, offering ICT solutions and electronic waste recycling services. The company, which employs over 120 staff, provides authorised repair services for several global brands including Dell, HP, Lenovo, and Canon.
Hinckley is also recognised as Nigeria’s first registered electronic waste recycler, offering end-of-life solutions for electronic equipment and contributing to the prevention of environmental pollution and health risks associated with improper disposal of electronic waste.
According to the company, the new partnership with Canon reflects its continued commitment to delivering professional and environmentally responsible technology support services to clients across Africa.
In June, Mauritius-based private equity fund, uMunthu Investment Company II, announced it was set to acquire a 26 per cent stake in Lagos-based Hinckley Ewaste Recycling Limited, according to a notification filed with the Federal Competition and Consumer Protection Commission (FCCPC).
The transaction, structured as a Share Subscription Agreement, involves the purchase of 47.8 million preference shares in Hinckley. The deal represents a significant capital injection that will be directed towards strengthening the company’s infrastructure and operational capacity.
According to the FCCPC filing, Hinckley Ewaste Recycling collects, dismantles, and processes end-of-life electronic and electrical equipment such as used phones, laptops, and other consumer electronics. The recovered components—batteries, printed circuit boards, and plastic casings—are resold to local and international recyclers.
Hinckley’s client base includes corporate organisations that generate electronic waste as part of their operations, as well as global recycling and material recovery firms. The new investment is expected to expand the company’s reach and improve efficiency in Nigeria’s underdeveloped e-waste recycling sector.
